Pool Service

Expert Service

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Rix provides expert service, sales, warranty and replacement parts for all manufacturers. Our certified service professionals are experts at pool and spa equipment repairs and upgrades, maintenance and installations. The following services are available for gunnite/plaster, vinyl liner, in ground or above ground pools:
 
•Pool Cleaning
(Brush, vacuum, skim, and balance the water. Available: Weekly, Bi-weekly, Vacation, After an event or storm)
•Pool Opening
(Remove cover, vacuum debris, start equipment and add chemicals)
•Pool Closing
(Skim, vacuum, add chemicals and cover)
•Acid Wash
•Equipment Repair
(Heaters, filters, pumps, motors, cleaners and more)
•Equipment Upgrades
(Remote control devices, heaters, filters and more)
•Safety Cover Installation
•Solar Heating Systems
•Pool Repair
(Coping, tile, and more)
•Pool Cover Storage
(Pick up, clean, make minor repairs and store your pool cover during the pool season)
•Winter Cover Guard
(Fold back cover add chemicals and circulate water to ensure your pool is ready to swim at opening)
 
We are proud of our long term relationships with our co-workers and customers. It's not simply our competitive pricing that has awarded us with customer loyalty and relationships exceeding 30+ years. It's the extraordinary service and knowledge of our team that rewards our customers with timely and accurate advice and solutions. The swimming season is a short one in northern New Jersey, so getting the right answers and solutions in a timely manner is critical to its enjoyment. Whether you visit our store in East Hanover or call our service department, one thing you can count on is working directly with a seasoned professional. Our year round/full time store associates have more than 15 years of industry experience apiece and between them, more than 50 years of pool and hot tub knowledge. Customer Satisfaction surveys consistently reveal how reassuring it is to see and be recognized by these team members each season and to know that they can assist you with water testing/analysis, finding the right part for a repair, or just advise you on how to backwash your filter.
In a vote of confidence not easily earned, and to the benefit of our customers, all the industry's major brand manufacturers have named Rix Pool and Spa a Warranty Service Center for their products.
Send a service request by logging into our Members Area