I hired multiple pool companies first and nobody could fix the issue which was very time sensitive. The staff at Rix went out of their way to fit me in and immediately fixed all the prior inferior work and got my pool running. A problem that nobody else could resolve for months was resolved in less than two hours by competent and friendly technicians. I’m calling Rix first from now on.

The two guys who did my valet went beyond the call of duty. I had some stains and asked them if they thought they could be removed. They told me there was a possibility after numerous services and chlorine. After being away for the day, I came back and saw they had scrubbed them off. They knew I was concerned because of the new plaster job but had accepted them as a fact of life .

What they did was unbelievably kind and thoughtful for which I thank them very much. You really do run a great business. Thanks for everything you do.

Our in-ground pool had a bad leak that was flooding the backyard. Also had an additional suction leak (air bubbles) at a different spot. Rix Pool came out in good time with a crew of 4 specialists. They located the leak (damaged underground pipe), dug down and replaced the broken pipe section. They also did some plumbing upgrades at the filter, all in half a day. Very impressed with their professionalism and their efficiency.

I would definitely recommend this company to anyone out there looking for any pool maintenance
They came out in short notice to help me with a disaster of a pool and took their time to answer my questions and get my pool back to normal. Will continue to use them for all my pool needs.

I used Rix to install our safety fence. Great guys, professional, easy going and good communication. Top top people.

Writing this review from Dallas TX area. When sub zero temperatures cause major pool damages I could not get parts to repair my pool as inventory thru out the Southwest was gone in a matter of days . John Magi and the rest of the Rix Pool and Spa team stepped up big time to help.. The went out of their way to get me the equipment I needed and did it quickly. They could have said no but they felt that they needed to help out someone in need even if it was 1800 miles away. I can't say enough about their service. If I lived in the Morris county area I would be a loyal customer for life. You can't find businesses that care anymore. John and his team care.

Thank you for taking care of all our summer/ year round needs. Your services are professional, reliable, pleasant and make
owning a pool enjoyable.

Appreciate your honest approach to serving your customers, been with you over 20 years and consistently am impressed

The service from Rix is outstanding! They are reliable, knowledgeable, and follow through on any requests we make. We especially love our valet, Rich, who is the best there is! We can always count on him for professional, thorough, and courteous service. Please know what a great representative of your company he is!

We are long time customers of Rix. They always provide wonderful service, but just this past week they went above and beyond. Our heater broke and they got a new one installed very quickly, in time for a pool party that my daughter will be hosting this week. I want to thank Cory and Angela in the service department for their patience and wonderful customer service. I want to thank Widlor, our long time service tech and now manager, for his continuous and impeccable management of our account. Thank you Rix!!!

We LOVE purchasing our pool supplies here. Friendly and knowledgeable staff. Easy and quick water testing. They offer so many services, it is a one stop shop. We also always love the newest floats and pool toys that they have. This year they even are selling lawn games (we got ladder ball). It is good quality products. We look forward to continuing to use Rix. Our pool thanks them too!!

I just want to thank you for the many years of service and I will miss all the great guys from your service department.

Thank you Rix for fixing my heater and being so professional and knowledgeable. You truly are the best!

"Your technicians were courteous, professional, and informative."

"We have always been pleased with the entire staff and excellent level of service."

"The best customer service any company has provided us..."

"The service technicians I've had are extremely good, polite and knowledgeable."