Rix Pool & Spa
We Know Water

Hot Tub FAQ's


How do I clean the filter?

Filters should be cleaned every 4-6 weeks.
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How do I choose which hot tub is right for me?

It's important for us to learn about you and your needs. We ask:
Will the tub be used for therapeutic/medical reasons, social, relaxation, after sports/work-outs ...
Is the tub going on your patio, deck, or 3-season room ...
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What is the cost of running a hot tub?

It depends on the usage pattern...
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What electrical service is required for a hot tub?*

Requirements vary, depending on the unit...
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Do I need special chemicals for the water?

Sanitizers, oxidizers and balancing chemicals keep...
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When should I shut down the hot tub for the season?

Interestingly enough, more than 50% of our hot tub...
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How often should I change the water in my hot tub?

Depending on your usage, we recommend that you...
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How do I clean my hot tub?

For normal care and cleaning use a soft cloth or sponge and water. Rinse well and dry with a soft, clean cloth. Never use abrasive cleaners.
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Can I trade in my hot tub?

Although Rix does not accept trade ins, we will assist in the removal and disposal of your present unit..
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Is it safe for children to be in a hot tub?

As a rule of thumb, yes. However, check with your...
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How long is the installation process?

The units are all fully plumbed so "installation"...
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